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Privacy

What Bina keeps about you, why, who else handles it, and how to get a copy or have it deleted.

Updated 10 November 2026

Who we are

Bina is run by BINA TEAM LTD, a company registered in England and Wales, number 17571130. Our registered office is Flat 103 Goldhawk House, 10 Beaufort Square, London NW9 5SW, United Kingdom.

We decide how your information is used. For anything about it, email [email protected].

What we keep

  • Your account: your email and name, and, if you add them, your phone number, country and photo.
  • Telegram: if you sign in or confirm your number through Telegram, your Telegram account ID and the number you share.
  • Signing in: the devices you’re signed in on (browser and system) and their IP address, and a record of each sign-in and each change to your account.
  • What you have: the products and courses in your account and your progress in lessons.
  • Install with your agent: for a paid product, each time your personal link is used, the kind of agent, the network it came from (not the full address) and the country, so a shared link can be spotted.
  • Orders: what you bought, when, the price and whether it’s paid. Your card or bank details go to the payment provider and never reach us.
  • Questions to Bina’s assistant: sent to write the answer, and not kept by us.

Why we use it

  • To run your account and give you what you’ve signed up for or bought, as our agreement with you needs.
  • To keep accounts safe and stop misuse, such as a shared install link, which is in our legitimate interest and yours.
  • To keep the records UK tax law asks for.
  • To send you notices in Telegram, which you can turn off in My account.

We don’t sell your information, show you ads, track you across other sites or use your information to train AI models.

Who else handles it

These companies handle some of your information for us, only to do their part:

  • Cloudflare: delivers the site and protects it from attacks.
  • OpenAI: writes the assistant’s answers from your question, and doesn’t use it to train its models.
  • HighLevel: sends our emails, such as sign-in codes and receipts.
  • Telegram: if you use it to sign in, confirm your number or get notices.
  • Our hosting provider: runs the servers our database and files are on.
  • Payment providers: take the payment when you buy.

Some of them are outside the UK, mostly in the United States. There, your information is protected by the safeguards UK law approves.

How long we keep it

We keep your information while your account is open. If you ask us to delete your account, we delete your details, access, progress, devices, photo and Telegram link, and keep only:

  • Order records, for six years, as UK tax law requires.
  • The security record of sign-ins and changes to the account, with a note that it was deleted.

Short-lived records go by themselves: sign-in codes within a day and Telegram sign-in attempts after 30 days.

Your rights

You can ask for a copy of your information, or ask us to correct it, delete it, or stop or limit how we use it. Email [email protected] from the address on your account, and we’ll answer within a month.

You can change your name, email, phone and photo yourself in My account.

If you’re unhappy with how we’ve handled your information, you can complain to the UK’s Information Commissioner’s Office at ico.org.uk.

Cookies

Bina uses only the cookies it needs to work, so there’s nothing to agree to:

  • __Secure-portal-session: keeps you signed in, for 30 days.
  • bina-lang: remembers your language, for a year.
  • bina-region: remembers which prices to show you, worked out from your browser’s time zone and your account’s country, for a year.
  • bina-rail: remembers whether the panel’s sidebar is folded, for a year.
  • bina-hop: carries the move from one page to the next, for 30 seconds.

Cloudflare may add a cookie of its own to tell people from bots. We don’t use analytics or advertising cookies.

Children

Bina isn’t for children under 13. If you think a child has given us their information, email us and we’ll delete it.

Changes

When this page changes, the date at the top changes with it.

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